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CANCELLATION & REFUND POLICY 

Last Updated: August 2026

This Cancellation & Refund Policy applies to all bookings, passes, memberships and payments made for services provided by CalmDesk, a coworking space operated by Logosster.

By making a booking or payment, you acknowledge and agree to the terms of this policy.

1. Day Pass – ₹399

The Day Pass is priced at ₹399 per day.

  • Day Pass bookings are non-refundable once the booking has been confirmed.
  • If the customer does not use the Day Pass on the booked day, the amount will not be refunded.
  • A Day Pass cannot be transferred to another person without prior approval from CalmDesk.
  • If CalmDesk is unable to provide the workspace due to an issue on our side, the customer may be offered an alternative date or a full refund, as applicable.

2. Weekly Pass – ₹1,999

The Weekly Pass is priced at ₹1,999 per week.

  • Weekly Pass fees are payable in advance.
  • Once the Weekly Pass has started, the fee is non-refundable, including for unused days.
  • The Weekly Pass cannot be transferred to another person without prior approval.
  • Cancellation requests made before the membership starts may be considered at the discretion of CalmDesk.
  • Any approved refund will be processed after applicable payment-processing charges or other applicable deductions, where permitted.

Security Deposit

A ₹1,999 refundable security deposit is applicable to the Weekly Pass.

The security deposit is separate from the membership fee.

The deposit will be refunded after the membership ends, subject to:

  • No outstanding dues
  • No damage to CalmDesk property
  • No loss of CalmDesk equipment or property
  • Completion of the applicable checkout process

Any applicable deductions will be communicated to the member.

3. Monthly Fixed Seat – ₹5,199

The Monthly Fixed Seat is priced at ₹5,199 per month.

  • Monthly membership fees are payable in advance.
  • Once the membership has started, the monthly membership fee is non-refundable, including for unused days.
  • If a member chooses to stop using the workspace before the end of the membership period, unused days will not normally be refunded.
  • Monthly membership cannot be transferred to another person without prior approval.
  • Membership renewal is subject to availability and the applicable price at the time of renewal.

Security Deposit

A ₹5,199 refundable security deposit is applicable to the Monthly Fixed Seat.

The security deposit is separate from the monthly membership fee.

The deposit will be refunded after the membership ends, subject to:

  • No outstanding dues
  • No damage to CalmDesk property
  • No loss of CalmDesk equipment or property
  • Completion of the applicable checkout process

Any applicable deductions will be communicated to the member.

4. Security Deposit Refund

Security deposits are refundable deposits and are not membership fees.

Where no deductions are applicable, CalmDesk will process the refundable deposit after the member completes the applicable checkout process.

The refund may take reasonable processing time depending on the payment method used.

If any amount is deducted from the security deposit, CalmDesk will provide the member with the applicable reason for the deduction.

5. Cancellation by CalmDesk

In certain circumstances, CalmDesk may suspend or terminate a membership due to:

  • Serious violation of CalmDesk Terms & Conditions
  • Non-payment of applicable dues
  • Damage to property
  • Illegal or unsafe activities
  • Repeated disruptive behaviour
  • Misuse of workspace facilities
  • Behaviour that negatively affects the safety or peaceful working environment

Refund eligibility in such cases will depend on the circumstances and applicable terms.

Any refundable security deposit will be considered separately after adjustment of legitimate outstanding dues or damages.

6. Service Disruption or Closure by CalmDesk

If CalmDesk is temporarily unable to provide the workspace due to circumstances within our control, we may provide:

  • An alternative date or arrangement, or
  • An appropriate refund/credit, depending on the situation.

If the workspace becomes unavailable due to circumstances beyond our reasonable control, such as natural disasters, government restrictions, emergencies, major technical failures or other unforeseen events, CalmDesk will make reasonable efforts to provide an alternative arrangement.

7. Refund Processing

Where a refund is approved, it will generally be processed using the original payment method, wherever technically possible.

The time taken for the amount to reflect in the customer’s account may depend on the payment gateway, bank or payment service provider.

8. Promotional Offers

Promotional pricing, discounts or special offers may have separate cancellation and refund conditions.

The applicable terms will be communicated at the time of the offer or booking.

9. How to Request a Cancellation

To request a cancellation or raise a refund-related query, please contact us:

CalmDesk Coworking Space
 South Bopal, Ahmedabad, Gujarat

Phone / WhatsApp: +91 91069 97118

Email: calmdeskcowork@gmail.com

Please include your:

  • Full Name
  • Registered Mobile Number
  • Booking/Membership details
  • Payment/Transaction Reference
  • Reason for cancellation or refund request

10. Policy Updates

CalmDesk may update this Cancellation & Refund Policy from time to time.

Any updated version will be published on this page with a revised “Last Updated” date.

CalmDesk Coworking Space
 Operated by Logosster
 South Bopal, Ahmedabad, Gujarat
+91 91069 97118
 calmdeskcowork@gmail.com